Package tracking
Where's my package? 🐾
Enter your order number and email, or your tracking number, to see where your delivery is.
Questions about your delivery
When will I get my tracking number?
You'll receive your tracking number by email as soon as your package ships, usually within 1 to 3 business days after your order.
My tracking hasn't updated, is that normal?
Yes, it's common: during some stages of transit, tracking can go several days without new information. Your package is still on its way, no need to worry.
How long does delivery take?
Delivery time depends on the product and is shown on its product page. For most of our products: 8 to 14 business days to the US, 6 to 10 to France. A little longer for personalized creations (engraving, doormat). You can follow every step on this page.
My package is late or hasn't arrived
Write to us at kyvano.contact@gmail.com with your order number: we'll take care of everything and get back to you quickly.