Privacy Policy
Last updated: 24/08/2026
Data Controller
MLW, TROCCAZ.M, 126 Chemin les Ramades, 46150 Crayssac — mld.storee@gmail.com
Data Collected
When you make purchases and browse our site, we collect:
- Identity: last name, first name
- Contact details: email, postal address, phone number
- Order data: purchase history, shopping cart
- Payment data: processed directly by our payment provider (Shopify Payments), MLW does not have access to full bank details
- Browsing data: cookies, IP address (see Cookie Policy)
Purposes of Processing
- Process and deliver your orders
- Manage customer relations (after-sales service, complaints)
- Send you marketing communications, if you have consented
- Comply with our legal and accounting obligations
- Improve our website and prevent fraud
Legal Basis
- Execution of the sales contract (order processing)
- Consent (newsletter, non-essential cookies)
- Legal obligation (invoicing, accounting)
- Legitimate interest (site security, fraud prevention)
Data Recipients
Your data may be shared with:
- Our technical providers (Shopify, hosting)
- Our payment provider (Shopify Payments)
- Our carriers, for delivery
- Competent authorities, if required by law
Retention Period
- Customer data: duration of the commercial relationship + 5 years (accounting obligations)
- Prospect data: 3 years after the last contact
- Cookies: see Cookie Policy
Your Rights (GDPR)
In accordance with the GDPR, you have the right to access, rectify, erase, restrict, object to, and portability of your data. To exercise these rights, please contact us at mlw.storee@gmail.com.
You also have the right to lodge a complaint with the CNIL (www.cnil.fr).
Security
MLW implements technical and organizational measures to protect your data against unauthorized access, loss, or disclosure.
Transfers Outside the EU
Some of our providers (Shopify) may process data outside the European Union, in compliance with the guarantees provided by the GDPR (standard contractual clauses).