Contact

A question about your order or a Néto product? Write to us, we reply quickly ✨

Our contact details

To speed things up

  • For a question about an order, include your order number (it starts with #).
  • To track your parcel, use the Track my order page. The window kit arrives in two parcels: that's normal.
  • For a return, everything is explained in our refund policy.

Néto by Kyvano — Marius Troccaz, sole trader (SIREN 109 225 870)